Ordering and MTAs
Find answers to questions about ordering, Material Transfer Agreements (MTAs), shipping, payment, and billing
Accounts
Placing New Orders
- How do I place an order? Does Addgene accept orders by fax, phone or email?
- What information will I need to place an order on your website?
- I am a purchasing agent, can I place an order?
- How do I place an order for an HHMI Investigator?
- Who should I enter as the Recipient Scientist and Principal Investigator?
- I haven't received an order confirmation, has my order been placed?
Existing Orders
Pricing, Payment, and Billing
- Where can I find pricing information?
- How can I get a quote?
- What type of payment does Addgene accept?
- How do I pay by purchase order (PO) number?
- My institution does not use purchase order numbers or credit cards, how can I pay?
- How do I pay by bank transfer? (available for non-US customers only)
Shipping
- What is the cost of shipping?
- How will my order be shipped?
- When will my order ship and how long will it take to arrive?
- What do I need to know about the customs and importation process for my country?
- Are there additional requirements for Viral Service shipments?
- Do I need an import permit?
Material Transfer Agreements (MTAs)
- What is an MTA?
- What is the Recipient Scientist/Principal Investigator Acknowledgement?
- What are institution forms?
- Who is authorized to sign the MTA?
- How do I submit my signed MTA to Addgene?
- How long will it take for my MTA to be approved? Can I speed up the process?
Translated Articles
- 어떻게 주문합니까?
- Addgene 지불 어떤 종류의에 동의합니까?
- 플라스미드는 어떻게 제공됩니다?
- 재질 이전 계약 (MTA)는 무엇입니까?
- どのように私は順序を置くのですか？
- Addgeneは支払いのどのようなタイプを受け入れていますか？