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What do I need to know about the customs and importation process for my country?

  • All Addgene orders ship from our facility in the United States. Every international order includes a customs invoice and shipper's declaration describing our materials as non-hazardous research samples with no commercial value. Most orders clear customs without any issue, however every country has different requirements regarding the importation of biological materials
  • While Addgene assists importation by including thorough shipping documents and following import procedure, it is the responsibility of the importer to complete any additional customs documentation that might be required. If you are unsure of your country’s requirements for importation, please check with your institution.
  • Please be aware that the importer is also responsible for any additional taxes or fees that may be associated with your shipment. The courier will contact you directly regarding these charges, if applicable.

We have partnered with distributors in China, Japan, and Korea to offer assistance with ordering and  importation for these countries. For more information please see our article on Distributors.

For additional country specific information, please visit our International Ordering page.

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