Once your order has been placed on our website and all required information has been submitted, our lab will prepare your order for shipment. For most in-stock orders, this typically takes 2-3 business days. For our Transfection-Ready DNA service, this typically takes 5 business days. For our AAV Packaged on Request service, production typically takes 6-8 weeks. Learn more about how to track your order status on our website.
After your order has shipped, the order contact and recipient scientist will receive a confirmation email with a tracking number. We recommend that you closely track all shipments so that you can resolve any delays as quickly as possible.
- Domestic shipments: most shipments arrive on the next business day.
- International shipments: delivery times vary based on location, but most shipments arrive within one week.