The Principal Investigator (PI) is the only member of the lab who can access the passcode, although the the PI may give the passcode to anyone in the lab to use for requesting free plasmids. This step helps prevent non-lab members from using your lab passcode. Please do not share your passcode with anyone outside of your lab.
In order to access the passcode, you must retrieve the information from your lab PI account. If you do not know the username for your PI account, please email email@example.com to request it. If you forget your password, click here to have a new one emailed to you. Within your PI account, click on the bottom link in the orange box on the left that says "Addgene Rewards Points" and you will be able to access the passcode.