Addgene Help Center

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What is your return policy?

Addgene does not accept returns. However, if there is an error associated with your order, please contact Addgene at help@addgene.org  within 30 days.

Addgene will either: (1) replace wrongfully delivered materials or (2) provide a refund (not including shipping and handling). Please see our Terms of Purchase for more details on warranty and liability information.

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