Addgene Help Center

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How can I check the status of my order?

1. If you have not yet logged into an Addgene account (or do not have access):

  • Navigate to our website and select Track Order

Track_Order_NOT_logged_in.png

  • Enter an Addgene Order number or your institution’s Purchase Order number

Track_Order_Landing_Page.png

2. If you are logged into an Addgene account:

  • Navigate to My Account
  • Select Track Order 

Track_Order_Logged_in.png

  • You will have the option to search by Addgene Order number or your institution’s Purchase Order number
  • If your order is in our system, you will be brought to the Order Status PageOrder_Checklist_Page.png
  • Step 1: Recipient Scientist or Principal Investigator Acknowledgement
  • Step 2: Institution Forms (not required for all institutions)
  • Step 3: Material Transfer Agreement
  • Step 4: Payment Information

A green check mark indicates that the step is complete. A red exclamation mark means that action is required from either you or your institution.

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