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How can I check the status of my order?

1. If you have not yet logged into an Addgene account (or do not have access):

  • Navigate to our website and select Track Order


  • Enter an Addgene Order number or your institution’s Purchase Order number


2. If you are logged into an Addgene account:

  • Navigate to My Account
  • Select Track Order 


  • You will have the option to search by Addgene Order number or your institution’s Purchase Order number.
  • If your order is in our system, you will be brought to the Order Checklist page. Order_Checklist_Page.pngA green check mark indicates that the step is complete. A red exclamation mark means that action is required from either you or your institution.
  • Step 1: Recipient Scientist or Principal Investigator Acknowledgement
  • Step 2: Institution Forms (not required for all institutions)
  • Step 3: Material Transfer Agreement
  • Step 4: Payment Information
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