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How do I cancel an order?

To cancel your order, please log into your account, navigate to the "My Account" icon in the top right of your screen, click on "Open Orders" in the dropdown menu, and locate the order you would like to cancel from the list.

If your order is still eligible for cancellation you will see an orange Cancel button next to it. Click on the button to cancel your order, and a confirmation email will be sent to the order contact on file. Please note that if your order has already been processed for shipment, we will not be able to cancel it. If you are not able to log in, you may contact us to request a cancellation.

screenshot of cancel order button

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